r789 puts player wellbeing first — real tools, real support and a genuine commitment to responsible gaming.
r789 wants every Pakistani player to enjoy gaming as entertainment — not as a source of stress or financial pressure. This page explains the tools available to help you stay in control, the warning signs to watch for and how to get support if you ever need it.
r789 puts player wellbeing first — real tools, real support and a genuine commitment to responsible gaming.
Every responsible gaming tool on r789 is available in your account settings, 24 hours a day, seven days a week. No phone call required — just log in and set your limits.
Set a daily, weekly or monthly cap on how much you can deposit into your r789 account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Increasing a limit has a 24-hour cooling-off period.
Takes effect immediatelyDecide the maximum amount you are comfortable losing in a day, week or month. When your net losses hit that threshold, r789 automatically pauses your betting activity for the remainder of the period. This is one of the most effective tools for keeping gambling within your means.
Automatic enforcementSet alerts that notify you when you have been active on r789 for a specified duration — 30 minutes, 1 hour, 2 hours or any custom duration you choose. The alert appears on screen and gives you the option to continue or end the session. You can also set hard session limits that end the session automatically.
On-screen remindersTake a short break from r789 without permanently closing your account. Choose a cooling-off period of 24 hours, 48 hours, 7 days or 30 days. During this period, you cannot deposit, bet or play on r789. The cooling-off period cannot be reversed once set — it must run its full course.
Cannot be reversedSelf-exclusion is a more serious step — you exclude yourself from r789 for a period of 6 months, 1 year or permanently. During exclusion, your account is suspended, you cannot deposit or play and r789 will not send you any marketing communications. Any outstanding balance is paid out after the exclusion is confirmed.
Minimum 6 monthsEnable periodic pop-up reminders during gameplay that show you how long you have been playing and your net position for the session. Reality checks are a simple but effective way to stay aware of how much time and money you are spending — especially during long sports betting or slot sessions.
Customisable intervalsSetting your responsible gaming limits takes less than two minutes.
Log in to your r789 account on your phone or browser.
Tap the profile icon and go to "Responsible Gaming" in the settings menu.
Select the tool — deposit limit, loss limit, cooling-off, self-exclusion or session alert.
Enter your chosen limit or period and confirm. Restrictions take effect instantly.
Most people who gamble on r789 do so safely and enjoy it as entertainment. But for some players, gambling can become a problem. Recognising the warning signs early makes a real difference.
If you recognise any of the signs below in yourself or someone you know, please use the responsible gaming tools on this page or contact r789 support. There is no shame in asking for help — our support team handles these conversations with full discretion and genuine care.
One honest question to ask yourself: If someone close to you knew exactly how much time and money you were spending on gambling, would they be concerned? If the honest answer is yes, it is worth taking action now rather than later.
Spending more money on gambling than you planned or can afford to lose.
Spending significantly more time gambling than intended, regularly losing track of time during sessions.
Chasing losses — placing bigger bets to try to win back money you have already lost.
Withdrawing from family, friends or social activities because of the time or money spent on gambling.
Borrowing money, selling possessions or using savings to fund gambling activity.
Feeling irritable, anxious or restless when you are unable to gamble or after a losing session.
Hiding your gambling activity from family members or lying about how much time or money you spend on it.
Gambling interfering with work, studies or other responsibilities — missing deadlines or appointments because of gambling.
Feeling compelled to gamble with larger and larger amounts to get the same level of excitement.
Difficulty sleeping, concentrating or relaxing as a result of thoughts about gambling.
Lahore's iconic Fort Road — r789 is proud to serve Pakistan's players responsibly, from Lahore to every corner of the country.
Answer these ten questions honestly. If you answer "Yes" to three or more, we strongly encourage you to use the responsible gaming tools above or speak to our support team.
Have you ever spent more money gambling than you planned when you started your session?
Have you ever placed a bet to try to win back money you already lost?
Have you had to borrow money or sell something to pay for gambling or to cover gambling-related debts?
Has your gambling caused any arguments or tension with family members or people close to you?
Have you ever missed work, school, an important appointment or a family event because of gambling?
Do you feel restless, irritable or anxious when you are not gambling or when you try to cut down?
Have you tried to reduce or stop gambling but found it difficult or were unable to stick to it?
Do you keep your gambling activity secret from family members or people close to you?
Have you ever gambled as a way of escaping from problems, worries or negative emotions?
Have you ever felt guilty, ashamed or regretful after a gambling session?
This self-assessment is not a clinical diagnosis. It is a starting point for reflection. If three or more answers are "Yes", please consider speaking with our support team or using the self-exclusion tool. Support is confidential and non-judgmental.
r789 is built for Pakistani players who enjoy sport and gaming as entertainment — the excitement of cricket betting during a PSL final, the strategy of a Teen Patti table, the thrill of watching an Aviator multiplier climb. That kind of entertainment is something r789 is genuinely proud to provide. But we also know that, for a small number of players, what starts as entertainment can develop into something more difficult to manage.
Responsible gaming at r789 is not a box to tick or a legal obligation we discharge with a paragraph buried in the footer. It is a genuine operational priority that shapes how we build the platform, how we train our support team and how we design the tools available to players. We would rather have a player set a sensible deposit limit of Rs 500 a week and enjoy r789 responsibly for years, than deposit Rs 50,000 in one sitting and burn out. That is not good for the player and it is not good for r789 either.
Most people who gamble on r789 — whether that's betting on Pakistan vs India in a T20, playing a few rounds of Teen Patti with friends, or spinning jackpot slots for an hour on a Sunday afternoon — do so without any significant issue. They set a budget before they start, they stick to it, they enjoy the experience and they stop when it's no longer fun or when their budget is used up. That is gambling as entertainment.
Problem gambling is different. It involves a loss of control — spending more than was planned, chasing losses, lying about the amount spent, or continuing to gamble despite clear negative consequences in one's life. Problem gambling can affect anyone, regardless of income, education or background. It is not a character flaw — it is a recognised condition with effective treatments available. The most important thing is recognising it early and taking action.
r789 does not just wait for players to come to us. Our responsible gaming team actively monitors player behaviour patterns for signs that could indicate a developing problem. We look at things like significant increases in deposit frequency, loss-chasing patterns in betting activity, unusually long session durations and sudden changes in betting behaviour. When our system flags a concern, a member of the responsible gaming team may proactively reach out to the player with information about the tools available to them.
This monitoring is done with player wellbeing in mind, not to restrict legitimate gambling activity. Players who receive a responsible gaming communication from r789 are free to continue using the platform — the contact is informational, not punitive. But we believe this proactive approach is the right thing to do, and many players have told us they appreciated it.
r789 has a zero-tolerance policy on underage gambling. Every registration requires a date of birth and r789 may request CNIC verification at any time. Accounts where the player is found to be under 18 are closed immediately, funds are returned and the data is deleted. We also encourage parents and guardians to use device-level parental controls on any device that a minor might access, as an additional layer of protection.
If you are a parent or guardian who suspects your child has registered on r789, please contact support@r789.click immediately. The matter will be handled promptly and confidentially.
Beyond the formal tools available in your account settings, here are some practical habits that responsible r789 players tend to share:
Rawalpindi's Saddar district — r789 is part of Pakistan's entertainment culture, and we take the responsibility that comes with that seriously.
Common questions Pakistani players ask about responsible gaming tools on r789.
Our responsible gaming support team is available around the clock. All conversations are handled with complete confidentiality.
Email: support@r789.click · Subject line: "Responsible Gaming Request" · Response within 2 hours · Available in Urdu and English
Confidentiality guaranteed: Any responsible gaming request — whether it is setting a limit, requesting a cooling-off period or initiating self-exclusion — is handled privately by our dedicated team. This information is never shared with other players and does not affect your account standing (other than applying the restriction you requested).
r789 is here for Pakistani players who enjoy sport and gaming as entertainment. Set your limits, use the tools available and play with confidence that r789 has your back.
18+ only. Gambling involves risk. Play responsibly. If gambling stops being fun, use our self-exclusion tool or contact support@r789.click.