r789 FAQ — Your Questions, Answered

Yes, creating an r789 account is completely free. There are no registration fees, monthly charges or subscription costs. You only spend money when you choose to make a deposit and place a bet or play a game.

No. r789 enforces a strict one-account-per-player policy. Registering multiple accounts — even with different mobile numbers or email addresses — is a breach of the r789 Terms and Conditions and may result in all accounts being closed and balances forfeited. If you have lost access to your existing account, contact support@r789.click for help.

You must be at least 18 years old to register on r789. Your date of birth is required during registration and r789 may request CNIC verification at any time. Accounts found to belong to players under 18 are closed immediately and the information is reported appropriately.

KYC (Know Your Customer) verification is required before your first withdrawal. Log in to your r789 account, go to Account Settings → Verification and upload a clear photo of both sides of your CNIC. Verification is typically reviewed and completed within 24 hours during normal operating days. Having your account verified in advance means withdrawals are processed faster when you need them.

On the login page, click "Forgot password?" and enter your registered email address. A password reset link will be sent to your inbox within a few minutes. Click the link, set a new password and log in straight away. If you cannot access your registered email, email support@r789.click from your registered mobile number with your account details for alternative identity verification.

r789 accepts deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT (instant bank transfer) and Visa or Mastercard debit/credit cards issued by Pakistani banks. All deposits are processed in PKR (Pakistani Rupees). No foreign currency or international payment methods are accepted.

The minimum deposit on r789 is Rs 200. There is no maximum deposit limit set by r789, although your bank or mobile wallet provider may have their own transaction limits. If you experience issues depositing large amounts, contact support@r789.click and the team will advise on alternative methods.

Easypaisa and JazzCash deposits typically arrive in your r789 wallet within seconds of completing the transaction. Card deposits are usually instant as well. Bank IBFT deposits normally arrive within a few minutes during banking hours but can take longer outside normal hours or on weekends. If your deposit has not arrived after 30 minutes, contact support@r789.click with your transaction reference number.

r789 does not charge any deposit fees on its end. However, your mobile wallet provider or bank may charge their own transaction fees — for example, some Easypaisa or JazzCash accounts have small service charges for outgoing transfers. Check with your provider if you are unsure. r789 has no control over third-party fees charged by payment providers.

First, wait 30 minutes as some bank IBFT transfers can be slightly delayed. Check your payment app to confirm the transaction went through successfully on your end. If the money left your Easypaisa, JazzCash or bank account but has not appeared in your r789 wallet after 30 minutes, email support@r789.click with your registered mobile number, the amount, the payment method and your transaction reference number (transaction ID from your payment app). The r789 team will investigate and resolve it promptly.

Log in to your r789 account and go to Wallet → Withdraw. Enter the amount you wish to withdraw, select your preferred payment method (Easypaisa, JazzCash, NayaPay, SadaPay or bank IBFT) and confirm. Your KYC verification must be complete before your first withdrawal is processed. Withdrawals are typically processed within five minutes.

The minimum withdrawal amount on r789 is Rs 500. There is no maximum single withdrawal limit set by r789, though for large amounts r789 may request additional identity verification as a fraud prevention measure.

The majority of r789 withdrawals to Easypaisa and JazzCash are processed within five minutes. Bank IBFT withdrawals typically arrive within one to two hours during banking hours. Withdrawals to cards may take one to three business days depending on your bank. If your KYC verification is pending, this may delay your first withdrawal until the verification is complete.

Common reasons for a delayed or rejected withdrawal include: KYC verification not yet completed; outstanding wagering requirements on active bonuses; a mismatch between your r789 account name and the name on your payment method; or a security review triggered by unusual account activity. If you believe your withdrawal has been incorrectly delayed, contact support@r789.click with your withdrawal reference number for a prompt investigation.

New r789 players receive a match bonus on their first qualifying deposit in PKR. The bonus is credited automatically to your account after your first deposit meets the minimum threshold (Rs 200). Wagering requirements apply — the bonus must be wagered 20 times on qualifying markets at minimum odds of 1.50 within the validity period. Full terms are on the Terms and Conditions page.

When a bonus has a 20× wagering requirement, it means you must place bets equal to 20 times the bonus amount before you can withdraw bonus-derived winnings. For example, if you receive a Rs 1,000 bonus, you need to wager Rs 20,000 on qualifying markets. Only bets on eligible markets at minimum odds count towards clearing the wagering requirement. Progress is shown in your r789 bonus wallet section after each qualifying bet.

No — bonus funds and any winnings generated from bonus funds cannot be withdrawn until the full wagering requirement has been met and the bonus validity period has not expired. If you choose to withdraw your real-money balance before completing wagering, the active bonus and any bonus-derived winnings will be forfeited. Your real-money balance (deposited funds minus any real-money losses) can always be withdrawn at any time.

Yes. r789 runs regular promotions for existing players — including reload bonuses, cricket match specials during PSL and international series, free spins on featured jackpot slots and Aviator cashback offers. Current promotions are listed in the Promotions section of your r789 account after login. Players who opt in to marketing communications receive promotional alerts by SMS and email.

r789 covers a comprehensive range of cricket — Pakistan Super League (PSL) matches, Pakistan national team fixtures (Test, ODI and T20), ICC tournaments including the World Cup and Champions Trophy, Indian Premier League (IPL), Big Bash League (BBL) and most other major domestic and international competitions. Live in-play markets are available during matches with ball-by-ball updates.

r789 offers a wide range of cricket betting markets: match winner, toss winner, top batsman, top bowler, total runs over/under, runs in a specific over, next wicket method, innings score, man of the match, series winner, highest opening partnership, 6s/4s scored and many more. Live markets update in real time during the match and new markets open as the game progresses.

Visit r789.click/live-cricket-score for live scorecard updates on ongoing matches. Ball-by-ball scores, fall of wickets, partnership runs and current run rate are all displayed. The live score page also links directly to the in-play betting markets for each match so you can place a bet without navigating away.

Yes, r789 offers a cash-out option on many in-play cricket markets. When cash-out is available for your open bet, a cash-out button and the current value appears in your My Bets section. The value fluctuates in real time based on the match situation. Cash-out is not always available — it depends on the market and the current match state. Full cash-out and partial cash-out options are both available where eligible.

Aviator is a crash-style game available on r789 after login. A plane takes off and a multiplier rises from 1.00× upwards. You must click "Cash Out" before the plane flies away (crashes). If you cash out successfully, your bet is multiplied by the value at that moment. If the plane crashes before you cash out, you lose your bet. Rounds last 20–60 seconds and you can place two bets simultaneously at different cash-out targets. Visit r789.click/aviator-game for more details.

r789 Teen Patti tables have varying minimum bets depending on the table. Low-limit tables start from Rs 10 per hand, making them accessible for players who want to enjoy the game without risking large amounts. High-stakes tables for experienced players are also available. All Teen Patti games at r789 are played in PKR. Visit r789.click/teen-patti to see current table minimums.

Yes. All jackpot slot games available on r789 use certified Random Number Generators (RNGs) that are independently audited for fairness. Each spin outcome is independent and unpredictable. The RTP (Return to Player) percentage for each slot game is available in the game information panel. r789 only features games from reputable game providers whose software is tested and certified. Visit r789.click/jackpot-slots for more information.

No. r789 works entirely through your mobile or desktop browser — no app download is required. Open Chrome, Safari or any modern browser on your phone, visit r789.click and you can register, deposit and play all games including Aviator, Teen Patti, crash games and cricket betting without installing anything. The platform is fully optimised for mobile browsers in Pakistan.

Virtual sports on r789 are computer-simulated sporting events — virtual cricket, football, horse racing and others — that run continuously 24/7 with results every few minutes. They use certified RNG technology to determine outcomes fairly. Virtual sports are popular with Pakistani players who want to bet between live matches or at times when few real sporting events are available. Visit r789.click/virtual-sports for the full virtual sports catalogue.

Log in to r789, tap the profile icon and go to Settings → Responsible Gaming → Deposit Limits. Set a daily, weekly or monthly cap. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before the higher limit comes into force. See the full Responsible Gaming page for all available tools.

Yes. r789 offers self-exclusion periods of 6 months, 1 year or permanent exclusion. Once activated, your account is immediately suspended, you cannot deposit or play, and r789 will stop all marketing communications. Self-exclusion cannot be reversed during the exclusion period — it must run its full course. Any real-money balance is paid out after exclusion is confirmed. To self-exclude, go to Settings → Responsible Gaming → Self-Exclusion after login.

If you are concerned about your gambling, please use the self-exclusion or deposit limit tools in your r789 account right away. You can also contact the r789 responsible gaming support team at support@r789.click — mark your email "Responsible Gaming Request" and a dedicated team member will respond within two hours. All responsible gaming communications are handled in complete confidence. For more information and self-assessment tools, visit the Responsible Gaming page.

Yes. r789 uses TLS 256-bit encryption to protect all data transmitted between your device and r789 servers. Personal information is stored securely and is never shared with third parties for marketing purposes. Payment information is handled through certified payment gateways — r789 does not store your full card number or mobile wallet PIN. For full details on how r789 handles your data, read the Privacy Policy.

r789 will never ask you to share your password, OTP or full CNIC details via SMS, WhatsApp or unofficial email. If you receive such a message, do not respond and do not click any links. Forward the message details to support@r789.click immediately so r789 can investigate. Change your r789 password immediately if you accidentally shared any login details with an unknown party.

After logging in to r789, go to Account Settings → Security → Two-Factor Authentication. Toggle 2FA on and confirm your registered Pakistani mobile number. From that point, each login from a new device will require an OTP sent to your mobile. 2FA significantly reduces the risk of unauthorised account access even if your password is somehow compromised. We strongly recommend enabling 2FA on your r789 account.